Privacy Policy
Effective date: 2026-03-15
This Privacy Policy explains how Ugodon Tech Ventures (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and services.
Information we collect
- Account information: name (if provided), email address, phone number, and login identifiers.
- Transaction information: wallet funding records, purchases, timestamps, statuses, and references.
- Device and usage information: IP address, device type, browser, and basic logs for security.
- Support messages: information you send when you contact support (e.g., WhatsApp/chat/email).
How we use your information
- To create and manage your account.
- To process wallet funding, data/airtime/bill transactions, and generate receipts/history.
- To prevent fraud, abuse, and unauthorised access.
- To respond to support requests and resolve issues.
- To improve our platform performance and user experience.
Legal basis and compliance
We process personal data to provide our services, meet legitimate security needs, and comply with applicable laws and lawful requests.
Sharing of information
We may share limited information only when necessary, such as:
- Payment processors: for wallet funding and payment verification.
- Service providers: infrastructure, hosting, analytics, and security tools that support the platform.
- Legal requirements: if required by law, regulation, or court order.
We do not sell your personal data to third parties.
Cookies and local storage
We may use cookies and local storage to keep you signed in, remember preferences (such as theme), and support security. You can control cookies in your browser settings, but some features may not work properly if disabled.
Security
We use reasonable technical and organisational measures to protect your data. However, no online service is 100% secure. Please keep your login credentials private and notify us if you suspect unauthorised access.
Data retention
We retain information as long as necessary to provide the service, keep accurate transaction records, resolve disputes, and meet legal obligations. Some transaction records may be retained for compliance and auditing.
Your rights
Depending on applicable law, you may request access, correction, or deletion of your personal data, and you may object to certain processing. You can contact us through the support channels on the website.
Third-party links
Our website may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.